MCS TOTAL SECTION MANAGEMENT

OUR PREMIUM SOLUTION SEARED TOWARDS LARGE SCALE MINING OPERATIONS

Absolute Visibility. Total Section Control. Every Asset. Every Person. Every Shift.

The MCS TSM: Total Section Management solution is the most comprehensive production and safety management system in the industry - delivering real-time visibility across every asset, every person, and every operational dimension of your section. Built for large operations that are ready to lead.

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EXPLORE THE PLATFORM

REAL-TIME DATA

FULL ASSET VISIBILITY

SAFETY AND LABOUR MANAGEMENT

INDUSTRY-LEADING TECHNOLOGY

MANHATTAN DATA

Leader in Safe Production

Leader in Safety

Leader in Asset Management

Data Integrity

Digital Transformation

The Challenge at Scale

Large operations have larger blind spots - and larger consequences.

Every challenge faced by a medium-scale operation is amplified at scale. More sections. More assets. More people. More shifts. And in that complexity, the gaps in visibility become significantly more costly - in lost production, in safety risk, and in missed opportunities to improve.

no data

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Reliable CM production information remains inconsistent – and at scale, inconsistent data across multiple sections compounds rapidly into unreliable operational reporting.

DOWNTIME

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CM availability and downtime data is missing or arrives too late – but in a large operation, the cumulative impact of untracked downtime across all sections is enormous.

PLANNING

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Planning inefficiencies and inaccurate production time measurement mean that wasted production time hides across sections – undetected, unquantified, and unaddressed.

MOS

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Management meetings at GM and executive level run on information that is contested, delayed, or incomplete – making strategic production decisions reactive rather than informed.

Additional Challenges - Unique to Large Operations

1

No real-time data

Information arrives too late to intervene and prevent production losses before they compound across shifts.

2

No visibility beyond the CM

Shuttle Cars, Roof Bolters, and Feeder Breakers are critical assets with no structured performance monitoring.

3

No labour data

Workforce deployment, productivity, and safety compliance at section level is managed without reliable digital information.

4

Safety visibility gaps

Without real-time data on people and assets, safety management relies on lagging indicators rather than proactive control.

5

No Fill Factor or 12m Cut data

Production granularity is insufficient to optimise cutting patterns and maximise recoverable tonnage per shift.

6

Accountability gaps at scale

with more sections and more people, action follow-through degrades without a system that creates structured ownership at every level.

At large-operation scale, the cost of each blind spot is multiplied across every section, every shift, and every asset. What is a manageable inefficiency in a small operation becomes a significant, recurring production loss – and a real safety exposure – across a large one.

What your operation needs is not more reports. It needs real-time visibility, broader asset coverage, and a system powerful enough to manage the full complexity of a large section – safely, and at the granularity that large-scale operations demand.

That is exactly what MCS TSM was built to deliver.

What You're Building Toward

The ambitions that define an industry leader.

The operations we work with at TSM level are not just trying to improve - they are trying to lead. Here are the aspirations that drive them, and that the MCS TSM solution is specifically built to support.

Leader in Safe Production

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Safety and productivity are not in conflict – they are interdependent. TSM gives you the real-time visibility across people, assets, and operations to lead on both, simultaneously, across every section you run.
 

Leader in Asset Management

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Full asset visibility – CM, Shuttle Car, Roof Bolter, Feeder Breaker – means your asset management is no longer reactive. You understand performance, you anticipate failures, and you drive continuous improvement across your entire equipment fleet.

Digital Transformation at Scale

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TSM is the most advanced expression of MCS’s digital transformation capability – a fully integrated system that connects real-time section data to your backend infrastructure, enabling information management from the face to the boardroom.
 

The MCS TSM Difference

What if you could see everything happening in your section - right now?

Not a report from last shift. Not an estimate from a supervisor’s memory. Not a spreadsheet reconciled hours after the event. Real-time data – on every asset, every person, every production metric – delivered to your management team as it happens.

That is the fundamental shift that MCS TSM makes possible. It builds on the full capability of the MCS Production System – proven CM monitoring, planning, downtime management, and accountability structures – and extends it to deliver the granularity, the asset breadth, and the real-time speed that large operations require to truly lead.

We are industry leaders in mining monitoring technology. Our depth of experience with mining algorithms, CM knowledge, and the scale of monitoring we have conducted across the industry has given us an insight into production performance that is simply not available anywhere else. That intelligence is embedded in every aspect of TSM.

You're Invited To

MCS TSM: Total Section Management

Say goodbye to blind spots, delayed information, and partial asset visibility - and say hello to real-time production data across every asset and every person in your section, with the management structure, the accountability systems, and the industry-leading technology to match.

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IMAGINE HOW IT WOULD FEEL

FROM THIS

WHERE YOU ARE NOW

Information arrives hours after the shift - too late to intervene or prevent losses

Shuttle Car, Roof Bolter, and Feeder Breaker performance completely unmonitored

No digital labour data - workforce deployment managed without reliable information

Safety managed on lagging indicators - no real-time people or asset visibility

No Fill Factor or 12m Cut data - production granularity insufficient to optimise

Scale magnifies every inefficiency - the same losses, multiplied across every section

TO THIS

WHERE YOU'RE GOING

Real-time production data - see what is happening right now and intervene immediately

Full asset visibility - every piece of equipment monitored, tracked, and analysed

Digital labour data - workforce productivity and safety compliance managed with confidence

Safety as a proactive capability - real-time people and asset awareness across every section

Fill Factor and 12m Cut data - the granularity to optimise recovery and maximise every shift

Total section control - absolute visibility that turns scale from a challenge into an advantage

The Platform

Everything in the MCS Production System - plus Total Section capability.

MCS TSM builds on the full, proven foundation of the MCS Production System. Every module you would expect - CM monitoring, planning, downtimes, action tracking - is included. What TSM adds is real-time breadth, deeper asset coverage, and the infrastructure to make it all possible.

MCS PRODUCTION SYSTEM DETAILS

Labour Management

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Digital capture of workforce deployment and labour data at section level – giving management real-time visibility of who is underground, where they are, and how they are contributing to production performance.

Safety Visibility

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Real-time safety data across people and assets – shifting safety management from a lagging, incident-driven discipline to a proactive, data-supported one. Safety and production performance, managed in the same integrated system.

Fill Factor & 12m Cut

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Production granularity at the cutting face – Fill Factor and 12m Cut data captured digitally and available in near real-time. The information your technical teams need to optimise recovery and maximise the tonnage extracted from every cut.

Full Asset Visibility - Beyond the CM

Continuous Miner

Full production monitoring – availability, utilisation, downtime

 

MCS Production System

Shuttle Car

Performance, availability, and downtime – digitally monitored
 

TSM Exclusive

Roof Bolter

Operational data captured and integrated into section performance reporting
 

TSM Exclusive

Feeder Breaker

Feed performance and availability – part of the complete section picture
 
TSM Exclusive

Supporting Infrastructure

Wi-Fi Network

Underground Wi-Fi infrastructure enables real-time data transmission from the section to surface - the backbone of the TSM system's real-time capability. Data is captured at the face and available to management immediately, not hours later.

 

Power Centre Integration

Power Centre data integration extends the system's asset visibility to include electrical infrastructure monitoring -providing a more complete picture of operational availability and enabling earlier identification of potential equipment issues before they become production losses.

Training, Support & Consulting

Expert-led. Embedded. Sustained.

TSM is a complex, high-capability system. Getting the maximum value from it requires the right implementation support, the right training at every level, and the right ongoing expert engagement. MCS provides all of it.

UG

Underground Coaching Sessions

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Structured coaching delivered underground, at the section level – where production actually happens. Our team works directly with section managers and operators to embed continuous improvement habits into the daily operating rhythm. Not a once-off training event. A sustained capability-building process.

GM

GM & Mine Manager Coaching

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Continuous improvement must be driven from the top. We work with your General Manager and Mine Management team to embed the improvement mindset, strengthen MOS discipline, and ensure that the visibility the system creates is being used to make better strategic and operational decisions.

RCA

Root Cause Analysis Support

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Identifying root causes is a skill. Our team works alongside your section managers to build their root-cause analysis capability – so that over time, your operation develops the internal expertise to diagnose and resolve production losses independently.

CON

Consulting & Recommendations

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Every engagement includes structured consulting and a clear Project Plan – recommendations developed from your specific operational data and context, translated into a prioritised improvement roadmap. You will always know what we recommend, why we recommend it, and what the expected impact is.

Why mcs. for TSM

Industry leaders. In every sense.

TSM is not simply a technology platform. It is the product of over two decades of mining monitoring experience, proprietary mining algorithms, and a depth of CM and asset knowledge that is unmatched in the industry. Here is what that means for your operation.

1

Data Integrity

Reliable, consistent production data is the foundation of everything we do. Every aspect of the system is designed to ensure the numbers you see are numbers you can trust.
2

CM Knowledge

We have been monitoring continuous miners since the early 2000s. Our understanding of CM performance, failure modes, and production patterns is unmatched.
3

Scale of Monitoring

We monitor at a scale that generates meaningful benchmarks and comparative insights - insights that a single-operation system simply cannot produce.
4

Track Record

37 years. Multiple Productivity Optimisation Projects with measurable, documented outcomes. We have a proven track record of delivering real improvement - in tonnes, in time, and in rand value.
5

Quality of People

Our team brings deep operational mining knowledge to every engagement. They understand your environment, speak your language, and have worked underground. That makes all the difference.
6

Scalability & Integration

The system scales with your operation and integrates with your backend infrastructure - giving you full Information Management capability from the section to the executive level.

Proven Results

What production leadership actually looks like.

1 400 TPS

Before MCS Implementation

1 700 TPS

After MCS Implementation

6.4Mt

Estimated Production Improvement In One Year

+21%

Average Tonnes Per Section Increase

CASE STUDY

Large-Scale Section Visibility & Production Control

A group of mines consistently failing to meet required output targets engaged MCS to address production performance and section control challenges. Limited visibility and insufficient short-interval control meant that recurring problem areas were not being identified or addressed systematically.

MCS introduced CM monitoring across all sections, with weekly and six-weekly reporting to enable short-interval control and longer-term trending. The full workforce was trained, and the MCS production system was embedded into daily operating rhythms with hands-on underground coaching throughout.

Root-cause analysis was supported across section management, and corrective actions were tracked and owned through the Action Tracker â€" ensuring that identified issues were resolved, not recycled.

THE OUTCOME

  • Clear production visibility 
  • Faster root-cause identification 
  • Fewer unplanned delays 
  • Average TPS increased from ~1,400 to ~1,700  
  • ~6.4 Mt improvement in one year
Read the Full Case Study

What Others Are Saying

Results from operations like yours.

General Manager
Large-Scale Coal Operation, Mpumalanga

TSM gave us something we had never had before â€" a real-time picture of every section, every asset, and every person underground. Our safety management changed completely. We stopped reacting to incidents and started preventing them.

Mine Manager
Multi-Section Underground Operation

The Manhattan Data capability is what sets this apart from anything else in the market. We can now benchmark our performance against a meaningful reference - and that context has fundamentally changed how we set targets and measure improvement.

Do you have questions?

FREQUENTLY ASKED QUESTIONS

The MCS Production System is our flagship solution for medium to large operations - delivering full CM monitoring, planning, downtimes, and action tracking. TSM builds on that complete foundation and extends it with real-time data capability, broader asset coverage (Shuttle Car, Roof Bolter, Feeder Breaker), digital labour management, safety visibility, Fill Factor and 12m Cut data, and the supporting infrastructure (Wi-Fi, Power Centre integration) that makes all of this possible at scale.
Manhattan Data is a proprietary data capability that draws on MCS's extensive history of monitoring multiple large-scale operations over many years. It provides benchmarking intelligence that allows your operation's performance to be contextualised against a broader industry dataset - surfacing improvement opportunities, validating targets, and providing an analytical depth that is simply not available from single-operation data.
TSM does require underground Wi-Fi infrastructure to enable its real-time data capability - this is fundamental to how the system works. Our team will conduct a thorough infrastructure assessment as part of the scoping process and advise on all requirements. We approach this pragmatically - the infrastructure investment is contextualised against the production value the real-time capability delivers.
Yes - TSM is designed for large, multi-section operations. The system scales across sections without losing data integrity or reporting coherence. Deployment phasing is discussed and agreed during the scoping process, ensuring that each section goes live effectively rather than attempting a simultaneous enterprise rollout.
TSM integrates safety visibility directly into the production management system - rather than treating safety as a separate, disconnected discipline. Real-time data on labour, assets, and operational conditions gives your safety management team the information they need to manage proactively. Safety incidents and near-misses can be logged, tracked, and root-caused within the same system your production team uses daily.
 
Yes - transitioning from the MCS Production System to TSM is the natural progression for operations that are ready to move to the next level. The shared platform foundation means you are not starting over. Your existing data, your established ways of working, and your team's familiarity with the system all carry across - TSM simply extends what is already working.
 
 
TSM pricing is developed specifically for each operation based on scale, the number of sections, asset scope, infrastructure requirements, and the level of support and coaching required. It is a premium solution - and the pricing reflects the depth of technology, expertise, and ongoing engagement it includes. Contact our team to arrange a senior consultation and we will develop a proposal tailored to your operation.

EVERYTHING YOU GET

The complete MCS TSM solution.

MCS TSM: Total Section Managemen Full Summary

 

Full MCS Production System Foundation

1

CM Monitoring - real-time production data

2

Control Panel / Admin - centralised production dashboard

3

Downtimes Module - digital capture at source

4

Planning Module - shift-level planning on real data

5

Action Tracker - accountability at every level

6

Mobile Access - visibility on site and underground

7

6-Monthly Shaft Audit - structured expert performance review

TSM - Additional Platform Capability

1

Labour Management - real-time workforce visibility

2

Safety Visibility - proactive, integrated safety management

3

Fill Factor & 12m Cut - production granularity at the face

4

Shuttle Car, Roof Bolter & Feeder Breaker monitoring

5

Wi-Fi infrastructure - real-time data from underground

6

Power Centre integration - full asset availability picture

7

Manhattan Data - industry benchmarking intelligence

Training, Coaching & Support

1

Underground coaching sessions - section-level CI embedding

2

GM & Mine Manager coaching - leadership-level improvement

3

Root Cause Analysis support - all sections and assets

4

Consulting & Project Plan - clear roadmap and recommendations

Strategic Outcomes

1

Real-time data - intervene within the shift, not after

2

Full asset visibility - CM and every supporting asset

3

Leader in safe production - safety and productivity integrated

4

Digital transformation at scale - section to boardroom

5

Mining algorithms + Manhattan Data - unmatched analytical depth

6

37 years of mining expertise - behind every data point

MCS TSM is for operations that are ready to move from managing production – to leading it. Total visibility. Total control. Absolute confidence in every number, every shift.

Ready to lead your industry in safe production?

MCS TSM is a significant capability decision. Let's have a senior-level conversation about your operation's ambitions, your current challenges, and whether TSM is the right fit - with complete transparency and no obligation.

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No obligation – Senior-level engagement – Product – People – Price